At Snag the Best Deals, we want you to be fully satisfied with your purchase. This Return & Refund Policy explains how you can return items, request exchanges, or receive refunds if your expectations are not met.
1. Return Eligibility
Items can be returned within 10 days of delivery under the following conditions:
- The product is unused, in original packaging, and all tags are intact.
- Any accessories, manuals, or additional components are included.
- Proof of purchase such as an order confirmation or receipt is provided.
- Items failing to meet these requirements may be partially refunded or denied for return.
2. Items That Cannot Be Returned
For safety, hygiene, or other reasons, certain products are non-returnable. These include:
- Perishable items such as food or plants.
- Opened personal care, cosmetics, or hygiene products.
- Gift cards, downloadable products, and digital items.
- Products labeled as non-returnable in their description.
3. How to Initiate a Return
To start a return, please follow these steps:
- Contact our support team at contact@snagthebestdeals.com with your order number and reason for return.
- Provide any relevant photos or documentation if the product is damaged or defective.
- Receive return approval and instructions from our customer support team.
- Ship the item back using a trackable method. Return shipping is the customer’s responsibility unless the product is defective or shipped incorrectly.
4. Refunds
After we receive and inspect the returned item, we will confirm the refund approval. Refunds will be processed as follows:
- Refunds are credited to the original payment method used at checkout.
- Processing may take 3-5 business days depending on your bank or payment provider.
- Original shipping costs are non-refundable unless the return is due to our error.
5. Exchanges
If you prefer an exchange for a different item, please contact our support team. Exchanges are subject to product availability and may require additional shipping costs.
6. Damaged or Defective Items
If your order arrives damaged or defective, please notify us immediately with photos. We will arrange a replacement or full refund at no additional cost to you.
7. Contact Information
For any questions or assistance regarding returns, refunds, or exchanges, reach out to us:
- Email : contact@snagthebestdeals.com
- Phone : +1 (281) 462-7671